Allocator — Terms of Service

Last updated: 28 July 2026

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These Terms govern your use of the Allocator Shopify app (the "app", "we", "us"). By installing the app on your Shopify store you accept them. If you do not accept them, uninstall the app; nothing is retained beyond what the Privacy Policy describes.

1. What the app does

Allocator reads inventory and aggregated sales from your Shopify store and suggests how to move stock you already own from a warehouse location to your retail locations. When you approve a suggestion, it creates the corresponding inventory transfer in your Shopify store and tracks its reception.

2. What the app does not do

These are limits of the product, not of this document — they are the boundaries on which everything below rests.

3. Suggestions are advice, and you decide

The allocation suggestions are computed from the data your store exposes — sales history, current stock, the roles and thresholds you configure. That data is incomplete by nature (a sale not recorded, a location not connected, a size never stocked), and the suggestions inherit its limits. You remain the decision-maker for every movement of your own stock. We do not warrant that following a suggestion increases sales, and we do not accept liability for a commercial outcome that follows from a decision you approved.

4. Your responsibilities

5. Plans and billing

Billing runs entirely through Shopify: prices, plans and any trial are shown in the app and charged on your Shopify invoice, under Shopify's own billing terms. We do not hold your payment details and never see them. Uninstalling the app cancels the subscription through Shopify.

6. Availability

The app depends on the Shopify Admin API and on our hosting provider. We do not commit to a service level: when Shopify's API is unavailable, degraded or rate-limiting us, the app is too. Suggestions may be late, partial, or absent. Nothing in the app should be the only place where a piece of operational information exists.

7. Ending it

You may uninstall the app at any time, from your Shopify admin, without notice or justification. We may suspend or end access in case of abuse, of a security risk, or if Shopify removes or restricts the app. In every case, deletion of your data follows the Data Deletion document.

8. Changes to these Terms

We may change these Terms as the product changes. The date at the top of this page is the date of the version you are reading, and it is written in one place in the code that serves it — not copied by hand into the text. Continuing to use the app after a change means you accept the new version; if you do not, uninstall.

9. What this document does not yet say

The provider's legal identity — registered name, legal form, registered address, country — and the law and courts that govern these Terms are not stated here yet. We would rather leave the gap visible than fill it with a plausible answer: a contract that names the wrong party, or the wrong jurisdiction, looks complete and is not. They will be added before these Terms are relied on as a complete agreement.

Until then: nothing in this document waives, reduces, or replaces any mandatory right you hold under the law of your own country, including your rights as a data subject under the GDPR. For anything that needs a named counterparty today, write to support@getallocator.com.

10. Contact

support@getallocator.com