Last updated: 28 July 2026
Allocator does not collect customer personal data from Shopify. Store data (inventory, sales aggregates, allocation history, in-store restock requests) is automatically and permanently deleted 48 hours after the app is uninstalled, when Shopify sends the shop/redact compliance webhook.
Two minimal compliance records survive the automatic deletion: one line per purged store (a one-way fingerprint of the store domain, plus timestamps) and the identifier of each compliance webhook already applied. The store domain itself is not kept in readable form. Both are described in section 7 of the privacy policy.
While the app is installed, data is not kept indefinitely either: each category has its own retention window, listed in section 6 of the privacy policy.
To request an immediate deletion or a machine-readable export, contact support@getallocator.com. We verify the requester and ask them to choose either one installation or every installation on the store domain. If the app remains installed after deletion, a third minimal record keeps collection suspended. A separate verified resumption request permits a new collection; it never restores deleted data.